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On-Premise or Cloud

Flexible deployment options to suit every distributors' needs.
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eCommerce Pro

Discover the revolutionary ERP-driven eCommerce option.
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Upgrade from Eclipse

Get the purpose-built ERP alternative fit for your industry.
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Exceptional Showroom Experience

Enhance your buyer's journey with greater personalization
and highly developed showroom workflows

Fully Connected On-Premise and Online Buying Experience

Convert more showroom visits to sales with DDI's purpose-built technology for leading distributors.

Inform ERP is a single-source solution that aligns the selling process with rich-content quotes, CRM follow-up tasks, and job management to set you apart from the digital and big-box competition.

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Embedded CRM

  • Easily track sales team customer interaction and follow-up activity with shared calendars for task management
  • Quickly access contact activity history and conversational touch-point notes for superior engagement

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Connected eCommerce

  • Give your customers a multi-channel purchase experience with connected on-premise and online shopping
  • Fully-connected webstore integrates in real-time with your ERP for accurate inventory and pricing

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Mobile Engagement

  • Showroom sales staff can scan and build price quotes quickly with customers right on the showroom floor
  • Drill-down on product details such as stock availability, extended descriptions, and spec sheets from a smartphone or tablet

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Showroom Clients Succeeding with Inform ERP:

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Showroom-Specific Technology

  • Professional looking quotes that can be customized with product images and detailed descriptions to leave a lasting impression and stand above the competition
  • Easily import products and content from content providers such as Bravo, LightsAmerica, and others or from formatted spreadsheets and PDF's
  • Intuitive point-of-sale with features and workflows for quoting, ordering, and deposits that seamlessly combine your wholesale counter trade with retail and digital buyers
  • Smartphone functionality allows showroom sales teams to scan displays, build quotes or orders, view stock and price, and be incredibly responsive to their showroom buyers
  • Advanced workflows for complex orders including room names, item groups, multiple release and delivery dates, builder allowances, deposit and pre-payment, special order labeling, and staging
  • Exceptional customer service with embedded CRM keeps track of every opportunity, so your team can review activities and service customers on a more personal level

Make an Unforgettable Impression

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Resources

DDI System is proud to support members of:

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Customers can come to this beautiful showroom, see what they’re looking for here and ultimately go buy it somewhere else. What stops that from happening is ensuring we provide service that truly sets us apart.
Stephanie C.
Bender Supply
It’s incredibly important to me that anyone can jump in and do a job. Therefore, the tools we use every day to run our business must be powerful, but also intuitive. We definitely got that with DDI’s Inform.
Amelia K.
KIE Supply
Having the ability to create or import pricing and product numbers for about 85% of the Lights America catalog into an Excel spreadsheet, makes updating and building files very easy.
Scott B.
Lighting Inc.

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