- Tools for exceptional customer service including activities, communications, statuses, and sales history
- Shared calendars keep your team on the same page with related transactions, task management, and activity history
Turn shoppers into buyers with DDI's personalization technology.
Deliver a better customer experience with integrated CRM, best-in-class eCommerce, unique quotation functionality, and smartphone tools that keep your staff on the showroom floor streamlining and speeding up project quote creation.
DDI System's Inform ERP is a single solution that aligns the selling process with rich-content quotes, follow-up tasks, and job management to set you apart from digital and big-box competition.
Customers can come to this beautiful showroom, see what they’re looking for here and ultimately go buy it somewhere else. What stops that from happening is ensuring we provide service that truly sets us apart.
It’s incredibly important to me that anyone can jump in and do a job. Therefore, the tools we use every day to run our business must be powerful, but also intuitive. We definitely got that with DDI’s Inform.
Having the ability to create or import pricing and product numbers for about 85% of the Lights America catalog into an Excel spreadsheet, makes updating and building files very easy.