On-Premise or Cloud

Flexible deployment options to suit every distributors' needs.
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eCommerce Pro

Discover the revolutionary ERP-driven eCommerce option.
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Upgrade from Eclipse

Get the purpose-built ERP alternative fit for your industry.
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Showroom Success

Maximize your Brick and Mortar Showroom Advantage
with Personalization and Digital Presence

Stay Engaged with your Customer Throughout Their Purchase Process

Turn shoppers into buyers with DDI's personalization technology.

Deliver a better customer experience with integrated CRM, best-in-class eCommerce, unique quotation functionality, and smartphone tools that keep your staff on the showroom floor streamlining and speeding up project quote creation.

DDI System's Inform ERP is a single solution that aligns the selling process with rich-content quotes, follow-up tasks, and job management to set you apart from digital and big-box competition.

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Make an Unforgettable Impression

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Showroom Clients Succeeding with Inform ERP:

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Showroom-Specific Technology

  • Rich-content Quotes that you can customize to show just as much information as you want, including product images and enriched manufacturer data. Leave a lasting impression and stand above the competition.
  • Easy 'Copy and Paste' directly into your quote to import products and content from any source—including output from specbooks, spreadsheets, and formatted PDF documents.
  • Exceptional Point-of-Sale process with features and workflows for quoting, ordering, and deposits. Seamlessly combine your wholesale counter trade with retail and digital buyers
  • Smartphone apps so showroom sales teams can scan displays, build quotes or orders, view stock and price, and be incredibly responsive to their showroom buyers. 
  • Advanced functionality for complex orders, including room names/ item groups, multiple release and delivery dates, builder allowances, special order labeling and staging. Intuitive order/payment recaps keep your business on track while meeting the complex needs of your customers.
  • Unrivaled customer service with embedded CRM keeps track of every opportunity, so your team can review activities and seamlessly service customers.

Native CRM

  • Tools for exceptional customer service including activities, communications, statuses, and sales history
  • Shared calendars keep your team on the same page with related transactions, task management, and activity history

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eCommerce

  • Market-leading webstore with secure credit card & on-account payment processing
  • Review and request project quotes, utilize a PIM to manage rich product content, and create a seamless shopping experience

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Smartphone Personlization

  • Integrate smartphones or tablets onto your showroom floor to fully engage with your shoppers
  • Scan and build price quotes quickly and keep your customers attention during the shopping experience

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Resources

DDI System is proud to support members of:

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Customers can come to this beautiful showroom, see what they’re looking for here and ultimately go buy it somewhere else. What stops that from happening is ensuring we provide service that truly sets us apart.
Stephanie C.
Bender Supply
It’s incredibly important to me that anyone can jump in and do a job. Therefore, the tools we use every day to run our business must be powerful, but also intuitive. We definitely got that with DDI’s Inform.
Amelia K.
KIE Supply
Having the ability to create or import pricing and product numbers for about 85% of the Lights America catalog into an Excel spreadsheet, makes updating and building files very easy.
Scott B.
Lighting Inc.

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