Hayward Pipe Supply

Case Study

  • Client:Hawyard Pipe Supply, Hayward CA
  • Industry:PVF

Hayward Pipe Supply

Hayward Pipe & Supply Company used the same software through two acquisitions. With no feature enhancements in sight, they went looking for a more advanced solution to meet their growing needs.

Inform software pays for itself in two years

A magazine ad caught the attention of Greg Peddie, president of Hayward Pipe & Supply, leading him to contact DDI System. Through demonstrations and discussions, Greg realized that DDI was different than other leading software providers.

DDI had the industry-specific features they needed plus experience with growing businesses in many other related industries. DDI System encourages networking between their Inform distribution software users through an online community and conference. “I instantly loved the ‘cross-enhancements’ that DDI’s Inform Software provides. I wanted access to learn how other distributors do business, the tools and techniques they use, then incorporate the best of those ideas into my own operations. Plus, access to DDI’s large user community would provide ongoing ideas for business operations, input for software developments and ‘tips & tricks’ that would help my business in the long run.” Greg continued, “I also needed better service. Passport Business Solutions (Hayward Pipe & Supply’s old software) was expensive and unreliable.” DDI System was the answer with leading technology, forward thinking and personal service.

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