As a consumer, you might purchase household items or groceries online, but how often do you use the internet to purchase business goods? If you don’t at this point, there’s a good chance you may in the near future.
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Research Shows More Than Half of Jan/San End-Users Want to Purchase Goods Online… So What Are You Waiting For?
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Home improvement has been one of the strongest segments in retail since the recession. When homeowners are shopping to repair or remodel their homes, the ability to consult with an expert is an attractive option.
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Inform Connects 2017 Spotlights Customer Engagement, eCommerce Disruption and Taking Inform ERP Software to the Next Level.
Inform Connects brought together 250 Inform ERP system users for 2 days of intensive training on system capabilities, new features and thought provoking strategies facing the modern distributor. This year’s conference leveraged well-known industry thought leaders Steve Epner and Dirk Beveridge. Dirk brought energy to the crowd as he discussed innovation and building a new, relevant customer experience — something DDI System leverages as part of their mantra every single day. “What customers crave—and what few companies provide—are well designed experiences and complete solutions to their problems,” said Beveridge.
One core topic of conversation throughout the competition was around eCommerce and DDI’s ability to serve the meet customer needs 24/7. The eCommerce session (“Creating a Symphonic Customer Experience with eCommerce”) brought some of the largest audience attendance and excitement. DDI continues to enhance their all-in-one ERP solution and drive interest in eCommerce for the modern distributor. “Inform Connects was an opportunity for our users to see the full breadth of their ERP system, including elements they are not currently using and companion products that can further drive growth.