The multi-dimensional features of DDI System’s Inform software enable Sikes Paper Company to seamlessly integrate their total operations. This integration of multiple branches, delivery trucks, plus mobile and in-house order placement has sped up operations and delivered significant benefits company wide.
“Our inventory control service is streamlined, accurate, and so fool-proof that everyone can get the job done right,” says Greg Truitt, Vice President of Sikes Paper Company. Sikes Paper Company's sales team is empowered with tablets that directly connect to their Inform ERP system through Inform's MobiOrder sales app. “With DDI’s MobiOrder app, our salesperson is standing there, tablet in hand, with the customer’s past order history and a picture of the product right in front of them. It’s pretty easy to figure out which product needs re-ordering. They just confirm the order amount, hit send, and within 10 minutes after they’ve left the building, the order is getting pulled.” The ability to add orders in the field that automatically are put into production back at the warehouse is incredible - saving time, increasing customer service and exceeding expectations.
“Our world is all about speed,” notes Truitt. “DDI has provided us the technology to create our competitive advantage.”