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DDI System News & Information

2 min read

DDI System releases Inform Version 19

10/5/18 9:33 AM

DDI System announced the release of Inform Version 19, adding new features, improving performance and offering even greater ease-of-use.

The latest release captures more than 300 enhancements and comes on the heels of the company’s 25-year anniversary. 

“DDI’s solution has allowed me to manage my business and double revenue with the same staff,” said Troy Welch, president and CEO of Pumps & Controls. “Inform revealed areas where we have captured huge time savings and greater efficiency. Embedded CRM allows us to communicate between departments such as customer service and sales. In the end, these features have helped our company become a customer service leader.”

The latest version of Inform introduces ‘Drag & Drop’ technology for eCommerce storefronts, making it easy for distributors to display their full product catalog online quickly and affordably. Drag & Drop technology gives distributors the ability to customize a web page by selecting from over a dozen pre-built templates. Easily add full-size images and insert videos with no HTML coding experience required.

Adding to the release, DDI System introduced EMV ready credit card processing. Point of Sale (POS) transactions will be handled through Global Payments Integrated, formerly known as TSYS. This convenient payment processing option provides customers lightning-fast chip transactions, card swipes and debit card transactions that are fully-encrypted and tokenized, ensuring cardholder data never passes to POS, e-commerce or merchant systems.

A new interface brings DDI’s enhanced ePod Signature App to another level of innovation. Built-in camera control gives drivers the ability to take and upload pictures to orders as attachments. Drivers can also enter comments relative to refusals, damages, or other delivery related issues for seamless communication.

Inform DC, DDI’s Warehouse Management Solution, continues to evolve with added tools developed to drive efficient warehouse operations. The latest release features instant update and order sharing, next-generation lookup, paperless order picking, pick path customization, pulled order locations and special-order staging,

For current users of Inform, DDI’s refreshed Online Help File and Training Guides provide easy access to additional learning tools and department focused training. The added features give Inform users a quick way to access the help file and online training while simultaneously working through any given situation.

DDI will be showcasing Inform’s latest updates at several industry trade shows including FPDA, Virtualrain, ALA, NetPlus Alliance, PRIDE Centric Resources, ISSA, Equity and STAFDA throughout the fall. In addition, the ERP provider will host two online demonstrations on Oct. 18th and Nov. 14th. To register for a demonstration, visit or call 877-599-4334 to set up a time for a business-specific consultation.

Alexandra Mendez
Written by Alexandra Mendez

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