Prepare for the Disruptive Road Ahead

DDI System helps distributors navigate disruption and prepare for the unpredictable road ahead. Understand 5 critical strategies distributors must employ to combat disruption and win against the competition.

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Achieve Operational Excellence

Improving inventory control and warehouse management coupled with superior accounting and financial reporting is critical to achieving greater efficiencies. Embrace an end-to-end solution to optimize distribution operations and drive profitability.

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Deploy Online Ordering

Use the same information from your ERP software to present a polished digital catalog with advanced search functionality, real-time stock and pricing, order status and a robust customer service portal.

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Elevate Customer Service 24/7

Your customer relationships are continuously being tested. Ensuring availability through your website, on a mobile device and with up-tothe- minute information from your sales teams incites customer loyalty to remain competitive.

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Empower Your Workforce

High-performing employees rely on knowledge and information to improve the customer experience. Integrated CRM ensures employees uncover upsell opportunities and product/ service recommendations for each customer.

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Turn Information Into Smart Decisions

Built-in real-time dashboards automatically turn everyday information into useful decision-driving knowledge. Capitalize on DDI’s distribution industry expertise and gain immediate actionable business insights.

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Navigate Your Path Forward 

Now, more than ever, distributors require an ERP that can combat disruption and drive customer acquisition and retention. Inform ERP helps distributors navigate a path forward with powerful analytics, embedded CRM, on-the-go mobility and connected eCommerce that unites teams for unprecedented success.

Amerisource Industrial
Industry: JanSan

Hear how leveraging Inform's buying group integration technology helped Amerisource unite their team and double in size in eighteen months. Plus, learn how Inform aided in making the acquisition of six companies possible with the help of a robust CRM and accurate data sharing.

  • Buying group integration
  • Data driven CRM
  • User driven reporting

Economy Plumbing & Heating
Industry: PHCP

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Boston based Economy Plumbing experiences a significant number of orders from counter sales, resale customers, standard delivery business and showroom traffic. When it came time to add HVAC products to their inventory and expand the warehouse, they turned to DDI System. 

  • 24/7 Online Customer Access
  • Superior Customer Service
  • Growing product line inventory management and control

Johnstone Supply, Naperville
Industry: HVAC

Johnstone Supply relies on the strength of industry-specific knowledge and in-depth training to remain a distributor of choice for HVAC customers. Hear how rich analytics, unparalleled support, and daily calendaring helps Johnstone continuously exceed customer expectations.

  • Dedicated transition experience
  • Advanced report writing
  • Operational excellence

A Distributor’s Guide to Planning for the Changing Road Ahead

Distributors are facing enormous pressures to embrace technology and garner tremendous success. In this study, DDI System discusses 5 areas of disruption and provides practical solutions for navigating the road ahead through the power of a completely connected ERP.

This guide will provide you with practical solutions to navigate your path forward.

Navigating the Road through Disruption
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