- DDI Case Study -
To Rise Supplies
How They're Using Inform ERP to Compete Among Giants
Industry: Foodservice Supplies, JanSan
Solutions Highlighted: Embedded CRM, Paperless Workflows, Centralized Data, eCommerce
From the beginning, Jorge Salcedo knew that data was one of the most important commodities his businesses had. Data would not only help him identify which products to sell and how much inventory to stock for, but it would also provide critical insights for the massive growth To Rise aimed to achieve.
Data wasn’t Jorge’s only challenge. Inventory management was an issue as well. “Our business model is built on providing a next-day delivery guarantee, requiring us to be on top of our forecasting game,” says Salcedo. “Forecasting was becoming increasingly challenging with each new customer due to our limited systems and lack of data around sales, net profit and tracking margins,” Salcedo adds.
"When DDI System told us we’d see a Return on Investment, I didn’t realize it would happen so quickly. Inform has made everything we do more precise—from sales to accounting to inventory, it has given us the opportunity to maximize everything we do."
Generating approximately $2.5 million in revenue, Salcedo quickly recognized that relying on outdated Excel spreadsheets and QuickBooks to collect and analyze data was no longer effective. Additionally, it significantly hindered To Rises’ ability to meet their goals and compete against larger distributors.
“We knew we were making money, but we didn’t know if we were losing merchandise, increasing our margins or selling more products,” said Jorge. “We love when we’re selling, selling, selling, but it’s not how much you sell, it’s how much you get to keep. That was our goal: to keep more money in the company’s pocket—not just to sell more.
To read the entire case study, complete the form below: