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On-Premise or Cloud

Flexible deployment options to suit every distributors' needs.
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eCommerce Pro

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HVAC Distributors

Run a Seamless Operation, No Matter the Challenge

As a leading software solution provider for the HVAC/R industry, DDI System understands what it takes to deliver on operational excellence. Our partnerships with hundreds of HVAC distributor clients help make Inform ERP a powerful and unique solution. Inform keeps HVAC/R distributors among the most technologically capable and successful in their industry.

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Market-Aware Technology

  • Job tracking with quotes, orders, sales, purchases, reporting, tasks, events, and activity history
  • Assemblies and disassemblies, kits and kit modifications, light manufacturing
  • Vendor rebate costing and accounting functions
  • Advanced warranty and returned product management
  • Fast and intuitive operations for busy counter sales
  • Contract pricing for customers and vendors
  • Serial number receiving automation, selling, transferring and lookup
  • EDI plus automated procurement workflows for BLUE HAWK, Goodman, American Standard and more

HVAC Clients Succeeding with Inform ERP:

macdonald-supply howland-pump thermco johnstone aces rhi-supply shearer sandpiper-supply benoist yandle

CRM

  • Native CRM for exceptional customer service including order status, sales history and customer information
  • Shared calendars keep your team on the same page with integrated task management and activity tracking

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eCommerce

  • Customizable website with customer-specific online order guides complete with:
    • ERP-integrated inventory availability
    • Full color product images
    • Specifications and attachments
    • Secure payment processing

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Counter Sales

  • With single-screen order entry, Inform allows you to provide fast, personalized customer service
  • Connect electronic cash drawers, receipt printers, and payment card terminals, to operate a secure POS environment.

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DDI SYSTEM IS PROUD TO SUPPORT MEMBERS OF:

WD-Armstrong-logo-160 Embassy-logo-160 imark-logo-160 BLUE-HAWK-logo AFFILIATED-DIST-logo CGNA-logo-160 HARDI-logo-160
Inform has really helped our business grow its bottom line with the reporting systems that the system has, and the robust pricing matrix that's set up in the system.
Harold P.
Johnstone Supply
DDI has the features and support to make our businesses more successful and profitable. We take great pride in the level of service we provide our customers. We believe that DDI puts that same value on service
Joe R.
Wichita AC Supply

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Elevating the Customer Experience Ensures Continuous Success

Sandy Hook, CT – October 28, 2020 – Learn How Hundreds of Distributors are Transforming Disruption...