The DDI Advantage

On-Premise or Cloud

Flexible deployment options to suit every distributors' needs.
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eCommerce Pro

Discover the revolutionary ERP-driven eCommerce option.
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Upgrade from Eclipse

Get the purpose-built ERP alternative fit for your industry.
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Inform ERP for Forte Members

Live Webinar for Forte Members | June 30 at 1PM ET

Elevate Operations & Enhance Your Customer's Experience

Inform ERP Software takes Forte Group distributors to the next level with streamlined single-screen order management, integrated CRM, and barcode-enabled showrooms to keep you connected to your customers during every interaction. Inform’s ERP & eCommerce technology provides real-time access to data that harmonizes operations into a seamless industry-specific workflow for optimal performance.

  • Offer Multi-Channel Ordering - Show customers your full catalog, pricing, inventory, order & quote history online with Inform's eCommerce Pro
  • Streamline Counter & Showroom Sales - Give your business the advantage of an integrated POS System that links both counter & showroom sales
  • Combat Variable Supply & Demand - Quickly identify demand exceptions and achieve higher fill rates and turns with advanced inventory management tools

Inform ERP is the purpose-built upgrade for current Eclipse™ users. Click here to learn more about why you should upgrade today.

Register for the Live Webinar

ERP Innovation Exceeds Showroom Customer Demands with Immediacy & Accuracy

  • Manage Multiple Deliveries & Payments

    Managing showroom sales requires handling multiple shipments of an order and payment cards with precision. Inform easily accommodates your customers’ requests to deliver only rough-in products or specific rooms, while carefully tracking previous shipments, payments, and maintaining deposit thresholds. Users quickly manage partial deliveries and ‘take now’ items with visibility into inventory, warehouse staging location, and cash application.

  • Capitalize on Mobile Showroom Ordering

    Cater to the showroom customer from the floor. Using Inform’s QuickOrder app and barcode labeled display products, showroom specialists can effortlessly quote and create orders for a true value-add service to clients. QuickOrder allows users to engage with a touch-enabled device to expedite the checkout process and create a seamless customer experience. Take advantage of detailed insight into inventory levels and minimum quantity requirements, to easily service customer needs.

  • Provide Exceptional Customer Service

    Inform’s embedded Customer Relationship Management system strengthens customer interactions with engagement touch points intricately woven throughout your ERP. The result is a superior customer experience, increased spending decreased price sensitivity, and resistance to competitive overtures. Plus, Inform caters to showroom requirements such as deposit management, special order status, cash sale handling, delivery date and warehouse staging.

  • Take Action with In-Depth Reporting & Analysis

    Inform’s easy-to-use, real-time functionality ensures your team stays aware of current and potential pitfalls. Experience unprecedented insight into key business metrics that empower teams using intuitive, drill-down reporting capabilities and role specific dashboards. Stay aware of trends and dive deeper into every aspect of your business for complete operational and financial awareness. Make it easy for team members to see the activity most important to them with tailored role-defined dashboards designed to uncover operational inefficiencies.

  • Manage Pricing and Content Efficiently

    Go beyond descriptions, costs, and packaging details. Inform stores four types of product descriptions, images, specification sheets, MSD sheets, videos and online links, as well as the menu structure for your Inform eCommerce site. Easily make changes to your product content for maximum control over the product information your customers see. Map more than 50 fields to optimize the information displayed to customers, and remain a distributor of choice.

Forte Members Succeeding With Inform ERP

DDI System's Inform has helped us to increase our efficiency within our organization by providing free updates with new releases. New features roll out and new reports roll out for us and we're able to use those reports in day-to-day operations. So we have a better idea of what's going on and controlling our data and seeing the performance of our salespeople and other personnel in the organization. I would definitely recommend DDI to other distributors.
Jason S.
Overall, my entire team is very enthusiastic. DDI’s Inform solution is modern, powerful, and allows our team to better service our customers. The greatest ROI so far has been the maximization of workflow efficiency. We have gained a $60K per year employee with the ability to redirect people towards business driving activities.
Delta Q.
As a new sales associate, it has helped me efficiently create sales invoices and purchase orders using our customer data base and pricing matrix.
Michael M.
J.W. Wood Co., Inc