Inform ERP Software takes Forte Group distributors to the next level with streamlined single-screen order management, integrated CRM, and barcode-enabled showrooms to keep you connected to your customers during every interaction. Inform’s ERP & eCommerce technology provides real-time access to data that harmonizes operations into a seamless industry-specific workflow for optimal performance.
Inform ERP is the purpose-built upgrade for current Eclipse™ users. Click here to learn more about why you should upgrade today.
Managing showroom sales requires handling multiple shipments of an order and payment cards with precision. Inform easily accommodates your customers’ requests to deliver only rough-in products or specific rooms, while carefully tracking previous shipments, payments, and maintaining deposit thresholds. Users quickly manage partial deliveries and ‘take now’ items with visibility into inventory, warehouse staging location, and cash application.
Cater to the showroom customer from the floor. Using Inform’s QuickOrder app and barcode labeled display products, showroom specialists can effortlessly quote and create orders for a true value-add service to clients. QuickOrder allows users to engage with a touch-enabled device to expedite the checkout process and create a seamless customer experience. Take advantage of detailed insight into inventory levels and minimum quantity requirements, to easily service customer needs.
Inform’s embedded Customer Relationship Management system strengthens customer interactions with engagement touch points intricately woven throughout your ERP. The result is a superior customer experience, increased spending decreased price sensitivity, and resistance to competitive overtures. Plus, Inform caters to showroom requirements such as deposit management, special order status, cash sale handling, delivery date and warehouse staging.
Inform’s easy-to-use, real-time functionality ensures your team stays aware of current and potential pitfalls. Experience unprecedented insight into key business metrics that empower teams using intuitive, drill-down reporting capabilities and role specific dashboards. Stay aware of trends and dive deeper into every aspect of your business for complete operational and financial awareness. Make it easy for team members to see the activity most important to them with tailored role-defined dashboards designed to uncover operational inefficiencies.
Go beyond descriptions, costs, and packaging details. Inform stores four types of product descriptions, images, specification sheets, MSD sheets, videos and online links, as well as the menu structure for your Inform eCommerce site. Easily make changes to your product content for maximum control over the product information your customers see. Map more than 50 fields to optimize the information displayed to customers, and remain a distributor of choice.