Inform goes beyond operational excellence with Inform ERP -- an innovative blend of robust connectivity tools designed to keep JanSan, Paper & Packaging aligned with their customers 24/7. Inform ERP harnesses the power of CRM, Mobility and eCommerce to keep your customers at the forefront of every engagement.
Learn more about Inform ERP, a powerful end-to-end solution bringing operational excellence to JanSan, Paper & Packaging distributors across North America »
The best businesses don’t leave critical moments with customers to chance. Inform’s embedded Customer Relationship Management system strengthens customer interactions through engagement touch points. The result is a superior customer experience, increased spending, decreased price sensitivity, and resistance to competitive overtures.
Drive performance with access to customer-specific data from anywhere elevating customer engagement. DDI’s mobile solutions (QuickOrder & MobiOrder) provide instant access to customer data when you need it most. Leverage real-time customer data for superior customer service and remain a distributor of choice with pricing, inventory & quotes anytime, anywhere.
Use Inform eCommerce, a core business component, to service customers 24/7. Our unified platform quickly deploys a smartphone-ready storefront powered by real-time information from Inform ERP. Our eCommerce solution provides a powerful customer-specific portal for price and stock, orders and invoices, with reusable ERP product content.
Inform helped us grow and become more efficient. Instead of filing, we saved time.
Inform opened our eyes to new technologies in the digital age, allowing us to enhance and grow our business. Since going live in 2009, we’ve been able to increase our profitability by at least 30%.
DDI’s eCommerce solution has increased online orders and overall accuracy by allowing our customers the ability to place their own orders.