Why Upgrade From Eclipse?

Enhancements Built with Eclipse Users In Mind

• Top-Rated Customer Support

  • 100% US-based support team
  • Expert level support analysts
  • 98%customer satisfaction rate
  • Most cases are resolved within 24 hrs
  • After-hour emergency support availability
  • 'Customer Knowledge Portal' continuously updated for help at your fingertips

   

  

  

  

• Sales Order and Quoting

  Inform ERP takes the Sales Order and Quoting experience to a new level:

  • Exceptional counter speed 
  • Easy-to-use interface and user-experience
  • Images and rich content on screen and printed forms
  • Room names, item-grouping, group discounting and labeling
  • Direct copy/paste import for new and existing products. Copy from any column and row source to instantly create a quote with new products for a showroom project or bid
  • Accumulate transfer quantities from multiple locations to fulfill requirements as you enter the sales order
    
    

  Multi-Location Order Fulfillment
  

  Accumulate transfer quantities from multiple locations to fulfill requirements as you enter the sales order.

  • Stock transfer forms can print from warehouse upon saving of Sales Order
  • Optionally, multiple Stock Transfers can be consolidated and picked all at once
  • Non-stock and Special Order product handling

   

• Procurement and Inventory Control

  Inform's advanced procurement closely follows the outstanding inventory forecasting methodology of Jon Schreibfeder, principal of Effective Inventory Management Inc. The forecasting algorithms, screens and workflows in Inform provide the best demand management system of any ERP system on the market.

  • The 'Remove Customer Demand' routine adjusts purchase forecast demand by subtracting the product demand of a specified lost customer
  • Product cost override from sales orders are preserved through a stock vendor PO. Purchaser views and may select which special sales order cost to use on the purchase order line
  • Send PO requisition notifications only to the designated buyer(s) for the requested product
  • Filter emergency procurement list by buyer
  • Provide option to print only newly-added products for edited POs
  • Easily update a product's Primary Vendor to reorganize the preferred vendor for groups of products
  • Automated Cycle Count 'Pause Until Date' to accommodate staff vacations or other out of office situations.
  • Reevaluate automatic branch replenishment immediately after a transfer or purchase order receiving.
    
    

  Multi-Location Procurement
  

  Purchase Forecast Projection evaluates requirements in every selected location for the Consolidated Purchase Order.

  • Stock transfers are auto-scheduled from the PO Receiving Warehouse to Satellite Locations based on the location requirements
  • When the PO is received an automated process allocates available quantities to the pending Stock Transfers
  • Controls are in place to preserve 'Receiving Warehouse' stock levels in case of partial PO shipments
    
    

  

• Warehouse Management (WMS)

  • Intuitive and flexible inquiry screens replace the Eclipse Job Queues. Inform’s WMS Progress Screens add improved navigation and filtering
  • Simultaneous, multi-user stock receiving and split order picking
  • Optimized put-away determines the optimal bin and overflow bins based on bin availability, proximity, and capacity
  • Drag and drop WMS Job Dispatch screen is intuitive and easy to use
  • New Return Putaway Bin logic enforces quarantining a returned product for inspection and disposition
  • New visibility for printed and internal line item notes on the WMS terminal to insure that the picker sees the notes
    
    

  

  

• Advanced Reporting & Analytics

  • Built-in pivot table analytics gives great insight into sales and inventory performance in a simple drag and drop interface. Build an unlimited number of analytical views for every level of user
  • Dashboard KPI's provide a high level view of key inventory and sales metrics
  • 'Advanced Report Writer' enables intermediate and advanced users to create graphically rich reports. Access complex data with joined files and dynamic date ranges, and schedule automated delivery of PDF, Excel, CDV, and HTML formatted reports
  •  Executive performance screens have new rows to display rebated COGS and GP% along with standard COGS and GP% for exceptional rebate visibility
  • 'Ready-to-ship' order inquiry displays backordered products that were recently received and ready for customer follow-up
    
    

  

• Embedded CRM

  Inform puts detailed contact information at your fingertips, enabling teams to easily act on sales opportunities and helps wholesale distributors identify growth opportunities and resolve business issues with live reporting.

  Inform ERP also offers the ability to send HTML formatted emails in bulk. Gain valuable insight into the performance of your email campaigns with advanced analytics.

  • Track detailed contact engagement
  • Instantly create a one-click price quote or order
  • View A/R rank and activity history
  • Access quick pivot table sales analysis
  • Easily run sales opportunity reports
  • Salesperson-specific reporting with interactive territory dashboards to get actionable insights into order status, back orders, sales and profit performance. One click to details of any related order, product, sale or credit
  • Sales pipeline forecasting allows you to build and proactively manage sales lead nurturing and bid opportunities, track follow-ups and manage salesperson performance

• Accounting

  • Chase™ Bank Positive Pay AP checks workflow
  • Default multiple GL accounts for vendors to streamline AP GL distribution
  • Cash receipts screen enhanced to add tax, freight and 'misc charge' columns
  • Running balances in various booking and financial reporting screens
  • Detailed financial reporting with drill-down capabilities
  • Copy and Paste lengthy journal entries from a spreadsheet directly into Inform

• Connected eCommerce

  Inform offers a fully integrated eCommerce package within the DDI umbrella suite. This package falls under the purview of DDI development and eCommerce team, with no third party software required.

  • Defy the competition with one solution and one company for real-time ERP-connected eCommerce
  • Flexible eCommerce platform built on Magento Open Source allows you to customize your website template, site graphics and customer portal options
  • Product content information, item details and pricing are connected to your site in real-time - with integrations to many content providers
  • B2B functionality such as live inventory and pricing alongside B2C capabilities like product search, filtering and payment processing
  • Site metrics allows you to utilize most frequently searched items, best practice dashboards, report building tools, and mor

• Mobile ERP Functionality

  Inform ERP's mobile solutions enable sales teams to gain a competitive advantage with the tools needed to service customers anytime, anywhere.
  

  Access essential ERP features, build and edit quotes and sales orders, check order status, view customer accounts and invoices, sales history, and the Inform CRM suite of contacts, tasks, and events. InformMobile is leading-edge technology with a great user experience on any smartphone or tablet.
  

  • Have valuable ERP functionality streamlined to smartphone and tablet scale
  • Access dashboards and sales opportunity reports with one-touch access to quotes, orders, backorders, and invoices
  • Gain a competitive advantage with the tools needed to service customers on-the-go