The DDI Advantage


On-Premise or Cloud

Flexible deployment options to suit every distributors' needs.
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eCommerce Pro

Discover the revolutionary ERP-driven eCommerce option.
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Upgrade from Eclipse

Get the purpose-built ERP alternative fit for your industry.
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The Future of Distributor eCommerce is Here

Web Store • Product Catalog • 1st Class Support

"Our site allows customers to access and order everything at anytime. Inform eCommerce keeps customers coming back." - To Rise Supply

Combat Digital Disruption by Creating a Superior Customer Experience

No technology is having a greater impact on wholesale distribution than eCommerce. To remain competitive, distributors must provide a compelling customer experience, leveraging your physical store with the immediacy and convenience of online buying. By unifying the information from your ERP with a powerful eCommerce platform, you exceed customer expectations and remain their vendor of choice.

5 Critical Features for Powerful Connected eCommerce

  • A best-in-class, customizable web store
  • Enriched digital product catalog
  • Real-time integration for price, stock, and inquiries
  • Quick deployment and first class support
  • Adaptability to meet customer demands

GET STARTED TODAY

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Not all eCommerce Solutions are Built The Same

Inform eCommerce Pro gives your customers the opportunity to engage with your company anytime, anywhere. With Inform eCommerce Pro, your customers have access to your full product catalog, including associated & upsell products, pricing, previous order history, and much more—all through a dedicated portal designed with your customers in mind.

INFORM ECOMMERCE PRO FEATURES

  • Ready-to-go framework
  • Integrated Magento SEO
  • 100's of quality Magento add-ons
  • Built for mobile
  • Powerful attribute filtering for easy search
  • Single-source content management
  • Self-service account management
  • Real-time order status & inquiry
  • Related, upsell product affiliations
  • Named, saved shopping lists
  • Sales tax automation
  • Secure, online credit card acceptance
  • Shipping calculation: USPS, FedEx, USPS, Table Rate

Convert Product Search to Sales

The Inform eCommerce PIM stores hundreds of product attributes. Buyers can filter search results by these attributes to narrow down product selection, locating the correct item faster. This layered navigation is now an essential part of the customer experience, driving increased sales and returning buyers. Manage hundreds of attributes such as color, brand, size/UOM, material, price.

DDI System partners with select content providers to minimize the task of crafting a rich, searchable product catalog. We load enriched data into the PIM for you, allowing you time to focus on your customer's experience.

  • Build and refine outstanding product information
  • Display product videos, spec sheets, brochures, images and more
  • Improve quality & consistency of product data across all channels

Manage Your Digital Catalog

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The PIM not only organizes your content, but also analyzes each product, alerting you where essential product details are missing.

Trusted Content Providers

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Give Your Customers the Tools for B2B Self-Service

Inform eCommerce Pro manages the complexity of effective self-service by incorporating sophisticated ERP business rules and workflows. The tight integration between Inform ERP and eCommerce Pro blends the strength of your physical stores with online convenience. Buyers can choose a branch location for pick up in-store, receive text notifications, request special pricing for larger quantities, choose credit card or on-account order payment, and pay their receivables online. Inform eCommerce Pro reduces the friction of business transactions, making you the supplier of choice.
  • Request for quote (RFQ)
  • Customer-specific pricing
  • Live order status & inquiry
  • Saved shopping carts and wish lists
  • Automated sales tax calculations
  • In-store pickup notifications
  • Real-time invoices with proof-of-delivery

First Class Support You Can Depend On

Deploying a state-of-the-art website can be a daunting task. Our Inform eCommerce Pro specialists are focused experts that guide you through getting your online storefront up and running in under 3 months. Our team will walk you through the onboarding process - from content development to website launch - so you can focus on achieving digital sales success for the next level of profitable growth.

EXPERIENCE THE DDI DIFFERENCE:

  • Onboarding oversight throughout your launch, including ERP and content-partner data import
  • Product catalog guidance, store, and shipping methods configuration
  • Access to DDI’s team of industry experts, solution specialists, and customization consultants

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Track Usage & Growth with Powerful Reporting

Magento reporting and business intelligence tools give you the
insight you need to make sound business decisions. Identify and
analyze top-performing search terms, products, and customers to
find new opportunities for growth. Then, share the insights across
your organization with just a few clicks.

  • Best sellers
  • Cart abandonment
  • New customers
  • Product views
  • Last search term
  • And many more!

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Grow Sales with Targeted Marketing Campaigns

  • Create powerful email marketing campaigns from Magento
  • Group customers to more accurately target marketing efforts
  • Engage customers by creating and subscribing them to newsletters with events, special offers, and discounts

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A Proven Solution

"We diversified to provide services that Amazon won't provide like hose assembly. Meanwhile, other companies our size are still trying to figure out how to sell online.”

D. Jones | Gopher Industrial

 

“By offering eCommerce, we’re seeing customers doubling and tripling their sales from previous years, and drawing a lot of new customers — averaging about 10 a week. We’re reaching contractors in other areas who don’t have access to a supplier like us."

Ron A. | Jansen Ornamental Supply

 

"Prior to Inform eCommerce, we hadn't even considered what was possible [on the web]...it's another incredible feature DDI brings to the table."

G. Thiakos | Zepole Supply

Learn how Inform eCommerce Pro will transform your distribution business into a digital powerhouse.