Inform Digital Commerce Platform Open Source Technology

Fully Implemented eCommerce

No technology is having a greater impact on wholesale distribution than eCommerce. Differentiating your company from the competition requires a system that is highly capable and fully implemented in your ERP software.

The new Inform eCommerce Pro is a flexible eCommerce platform that provides full control over the look, content, and functionality of your customer portal. We combine real-time access to Inform's customer price matrix and warehouse-level inventory with the most powerful eCommerce system on the market, Magento Commerce Cloud.

Inform eCommerce Pro gives distributors an unrivaled ability to customize and leverage a vast marketplace of extensions. Using quality content from an array of trusted partners including Trade Service, Unilog, Computer Pundits, Essendant and more, DDI ensures an unrivaled customer experience.

Fully Customizable Home Page

Fully Mobile Responsive, Sitewide

Search Results with Filtering Attributes, Optional Live Inventory, Live Customer Pricing, and Add to Wishlist or Cart

Zero-click Hover for a Quick View of Product Details

Rich-Content Product Details with Multiple Images, Related Products, Attached Sell Sheets, Videos, and Customer Reviews

View Sales History and Easily Buy Again

Consumer Grade eCommerce meets B2B Functionality

Inform eCommerce leverages the power of Inform ERP to digitally connect with your web-savvy customers, getting you online in days, not months.

Live inventory, pricing, related products, and content without uploads or synchronization delays
Inform eCommerce follows all Inform ERP pricing, product certification, and business workflow rules
Control individual users views including prices, documents, purchase reporting and Accounts Receivable
Build and convert quotes to sales orders
B2C capabilities automates sales tax, shipping charge, and credit card payment

The Most Powerful Sought-After Features

Connected Content

Real-time ERP customer-pricing
Warehouse-level inventory
ERP transaction inquiries
Reorder from sales history
Attribute filtering/searching
Online invoice payment (4th qtr)

Images and Product Information

Multiple images
Full image zoom-in
Product hover 'Quick View'
Product ratings and reviews
Integrated wish lists
Comprehensive product details

Site Metrics for Customer Analysis

Frequent searches & popular pages
Expired shopping cart notification
Who's been where on your site
Best practice dashboards
Easy-to-use report building tools

Expand Your Business Offering with B2C eCommerce

Use your website to grow your business, drive more revenue from current accounts and improve customer satisfaction.

Deliver a personalized online shopping experience with over a thousand high-quality integrations and extensions
Handle complex customers with real-time inventory and live ERP pricing
Optimized product search with high-quality results that are easy to set up, scale and manage
Streamline the checkout process to earn repeat business and brand loyalty
B2C payment processing from a selection of providers including Authorize.net, PayPal, Braintree Payment, and Cayan.

Content and Data Integration

Inform helps distributors solve the product content challenge with integrations designed to seamlessly elevate your eCommerce presence using detailed descriptions and attributes.

Enhance every user's experience with images and spec sheets in sales order entry and reports
Organize images, descriptions, search categories, specification sheets and more, from nearly every source
Import product data spreadsheets from buying groups and chosen manufacturers
eCommerce content partnership with TradeService and Summit Catalog

Site & Content
Management

Use a WYSIWYG editor to create and easily edit pages and content blocks
Stage content and create previews
Automatically generate a Google sitemap
Create search engine friendly URLs

Customer Segmentation & Personalization

Merchandising
Send automated reminders and coupons to customers with abandoned carts and wish lists
See products recently viewed and purchased by customers, their wishlist items, and more to deliver better customer service

Product
Browsing

Elasticsearch - offer suggestions for customer misspellings and other search capabilities
Define unlimited product attributes
Display items in grid or list format
Present product videos from YouTube or Vimeo
Set related products, upsell, and cross-sell recommendations

Fully Implemented eCommerce

unrivaled ERP performance & modern ecommerce

Consumer Grade eCommerce meets B2B Functionality