The DDI Advantage

Innovation, Support and Trust that sets Us apart

The Modern ERP with Industry-Specific Performance

DDI System delivers operational effectiveness and improves productivity with a fresh and innovative approach to business software. With over 25 years of experience in distribution technology, our Inform ERP Solution combines the strongest order management, multi-location operational workflow, financial management and decision-driving analytics with an integrated modern feature set to compete in today's digital marketplace.

Driving success in daily operations is just the beginning: Inform ERP delivers embedded CRM to enhance relationships and ensure customer loyalty. It then goes a step further and integrates real-time eCommerce with customer history, price and stock, and connected quote-to-order management. Expand your reach with additional shopping carts and marketplace commerce, and increase automation with EDI data exchanges. From sales order entry to vendor managed inventory, DDI System powers your business to long term success.

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Our Clients Speak Out

Increased Overall Staff Productivity

Improved Customer Service

Achieved ROI in Less than 3 Years

Recommends to Fellow Distributors

Values and Mission

At DDI System, we work as a team to make sure that your business keeps moving ahead. With so much going on in the digital economy, it is our mission to provide technology that helps distributors compete within the digital marketplace. Our ongoing dedication to enhancing DDI's Inform ERP software delivers a unique competitive edge and a recipe for success in an ever-evolving, customer connected, mobile and cloud environment.

Inform ERP users benefit with a flexible solution that can operate from on-premise servers or cloud hosted environments, in-house or in-the-field.

Transition Expertise

DDI System has a 20-year track record of well-managed, successful and smooth ERP transitions. Our exclusive multi-phased transition methodology begins with our data migration experts, a dedicated team that collects and converts your existing system's data to Inform ERP. On and offsite training and workflow consultation helps us tune the market-aware system to fit your company's resources and workflow. Inform transition projects are flat-fee estimates, and come in on budget.

Ongoing training webinars, DDI's interactive user portal and an active online community boosts your knowledge and quickens your return on investment.

100% US Based Support

DDI System's highly trained industry experts operate from our four locations on the east coast, midwest, and west coast.  We practice what we preach: elite customer service.  Which is why at DDI, we even continue to answer our phones with our friendly, skilled staff.


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Connecticut

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Oregon