Industry Aware Software, Extreme Support & Smart Innovation
DDI System's story began with hands-on experience at our founder's family-owned wholesale supply business. 23 years later, DDI System's technology solutions are the backbone for nearly 800 distributors throughout North America.
Our team continues to grow, with over 20 dedicated software developers and dozens of industry-aware expert support staff. DDI System users benefit from the highest rated ERP solution in support and customer satisfaction - 95% satisfaction ratings based on user surveys, in fact!
Our founders and long term management team continue to execute their passion for technology innovation in wholesale distribution. This ongoing dedication provides our users with a unique competitive edge with an ever-evolving, customer connected, mobile based, and cloud connected platform for success. Today, Inform users benefit with a flexible solution that can operate from on-premise servers or cloud hosted environments, in-house or in-the-field (think award winning mobile apps!).
DDI System's highly trained industry experts operate from our three locations on the west and east coasts. You might be surprised to know that we still choose to answer our phones with live operators, helping to deliver our top-rated support! Our mission is to help your team achieve your business goals. For our new users, our well-defined, 7 phase transition approach includes data migration, with consultation and on-site training that comes in on budget. From customer contact management to streamlined sales orders to advanced financial reporting, DDI's Inform ERP software and support will empower your wholesale operations and allow you to become a better distributor.