DDI System's Inform ERP Software is the leading wholesale distributor software for HVAC/R, PHCP, PVF & irrigation distributors.  Our hundreds of plumbing, HVAC, pipe, valve, fittings and irrigation wholesale distributors collaborate with us to make Inform ERP a powerful and unique solution that keeps these distributors among the most technologically capable and successful in their industry.

Inform ERP is a single-source system that incorporates customer relationship management (CRM),  sales and order management, purchasing and inventory management, financial management, strategic pricing, business reporting, performance analysis, e-commerce, and warehouse automation without the need for complex add on's.

Why HVAC/R, PHCP, PVF & Irrigation Distributors Choose Inform ERP:

  • Fast and intuitive operations for busy counter sales
  • Advanced warranty and returned product management
  • Automatically highlighted related ‘upsell’ products
  • Vendor rebate costing and accounting functions
  • Contract pricing for customers and vendors
  • Assemblies and disassemblies, kits and kit modifications, light manufacturing
  • Job tracking with quotes, orders, sales, purchases, reporting, tasks, events, and activity history
  • Built-in attachments and document imaging
  • Serial number receiving automation, selling, transferring and lookup
  • EDI plus automated procurement workflows for BLUE HAWK, Goodman, American Standard and more
  • Advanced demand forecasting for unlimited locations, seasonal, sporadic, and recurring products
  • Real-time online storefront with a robust customer service portal

Build Stronger Customer Relationships 

Beyond fast counter operations, our users nurture better customer relationships with
Inform's embedded CRM tools. Increase loyalty and reduce price sensitivity through contact management, activity history and notes, one-click selling and opportunity analysis, price and stock check, and order / quote inquiry. Extend your sales team’s reach with Inform’s mobile sales team suite, MobiOrder (distribution sales app), and our real-time customer portal.


Inform Creates Inventory Management Experts

HVAC, PHCP, PVF & irrigation wholesalers face special challenges in product demand and purchase forecasting. The unique nature of plumbing, irrigation and HVAC suppliers is highly seasonal, with a large percentage of sporadic (intermittent) demand products. DDI System's advanced demand management is exclusive to Inform ERP and incorporates the most robust system available outside of a dedicated, 3rd party procurement system. Inform will improve your inventory ROI and fill rates, reduce dead stock, and automate purchasing decisions on out-of-season product lines.

Vendor Rebate ManagementRebate_Image.png

Easily track and process special pricing allowance rebates from vendors such as American Standard, Goodman, Coleman, and others. Quickly select a time interval and Inform ERP distribution software generates precise rebate reports to back up rebate claims.

It's Time to Look at DDI's Inform Distribution Software

Participate in a no-obligation demonstration to see the leading distribution software for HVAC, PHCP, PVF & irrigation suppliers. We'll show you best practices for automating your purchasing processes to create lean inventory and streamlined operations.