Get the latest partnership update.

Register for the upcoming State of the Union Info Session

Wednesday, January 24th at 1pm ET »

Save the date and join us for an informative look at the progress of the DDI System and GDS partnership. During this session, Adam Waller and Allen Whiting will recap 2017 successes and learnings and outline the strategic growth plan for distributors moving forward. In addition, you'll get an inside look at Inform's latest enhancements and features built specifically with GDS users in mind. 

Moving forward, together.

General Data Systems and DDI System are partners for your success, bringing together our mutual history of exceptional customer service and technology solutions. We are excited to bring our companies together and deliver robust tools that allow distributors to compete in today's digital environment.

You can also learn more about how Inform ERP works for GDS users by scheduling a personalized consultation with Allen Whiting or by calling (314) 222-5280.

Inform's robust capabilities include:

  • Integrated eCommerce to keep your customers coming back
  • Robust analytics that uncover inefficiencies and hidden profits
  • Embedded CRM to elevate customer engagement and incite loyalty

Reserve Your Seat Today for the January 24th Info Session »

Register Now

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DDI's Story

DDI System was founded in 1995 and today drives success at over 850 distributors throughout North America. Adam Waller, our company's founder, leveraged experience building technology at his family-owned distribution business, giving DDI System a unique understanding of success factors for company's like yours. DDI's mission is to deliver innovative, high-performing technology to inspire business growth. 

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Operational Excellence

Achieving operational excellence goes beyond creating lean inventories, intuitive financials and understanding performance analytics. Inform helps distributors uncover inefficiencies and lower operational costs with Inform's extraordinary sales order system, advanced demand management, and unparalleled reporting. Inform unites your team through CRM and mobility, providing communication and insights to exceed customer expectations.

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Transition Expertise

DDI's Project Managers instill confidence with a devoted team of data migration & training experts. Our experienced Project Managers support your company with years of experience in understanding workflows, identifying opportunities for best practices, knowledge transfer, and ensuring a timely, successful transition. Step-by-step progress reviews keep the transition on track, so your company can go-live with confidence.

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Inform CRM

The best businesses don’t leave critical moments with customers to chance. Inform's embedded Customer Relationship Management system strengthens customer interactions through engagement touch points. The result is a superior customer experience, increased spending, decreased price sensitivity, and resistance to competitive overtures. 

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Inform Mobility

Drive performance with access to customer-specific data from anywhere elevating customer engagement. DDI's mobile solutions (QuickOrder & MobiOrder) provide instant access to customer data when you need it most. Leverage real-time customer data for superior customer service and remain a distributor of choice with pricing, inventory & quotes anytime, anywhere.

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Inform eCommerce

Use Inform eCommerce, a core business component, to service customers 24/7. Our unified platform quickly deploys a smartphone-ready storefront powered by real-time information from Inform ERP. Our eCommerce solution provides a powerful customer-specific portal for price and stock, orders and invoices, with reusable ERP product content.